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Documentation

IMPORTANT

This is the outdated SI-documentation which will be adapted soon. A huge part may be obsolete!

Easydiscuss Ticket Submission Restriction

This app allows admin to restrict number of EasyDiscuss tickets can be created per day by a user according to user subscription.

To be able to create ticket in certain categories user will need to subscribe to specific plans.

Setup EasyDiscuss Ticket Submission Restriction

  • Navigate to and create a new instance of this app at PayPlans > Apps > New > EasyDiscuss Ticket Submission Restriction.

  • Assign this instance to all plans using the Apply on All Plans setting or select specific plan if you want assign this instance to specific plan only. The app will not take effect on plans that are not selected.

  • Select All Categories option under Apply Restrictions On setting if you want to apply the restriction on all the categories or select Specific Categories option under Apply Restrictions On setting if you want to apply the restriction on Specific categories and choose the categories under Select Categories option for which you want to apply the restriction.

  • Set the ticket limit which you want to enforce on the Allowed Submission per day. With this, newly subscribed users can only submit this amount of ticket before PayPlans restricts them from posting more.

EasyDiscuss Ticket Submission Restriction Configuration

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