- No License Found
- Blocked Outgoing Connections
- Errors When Requesting Version
- Errors When Downloading The File From The Server
- Errors When Extracting The Archive
- The MD5 Hash Of The Downloaded File Does Not Match
- The Component Package Does Not Exist On The Site
- There Was Some Errors When Extracting The Zip File
No License Found
If you encounter this issue, this means that you're currently trying to install a fraudulent EasySocial package. However, if you think this is an error, please contact our technical support team for more information.
Blocked Outgoing Connections
If you encounter this issue, this means your hosting provider does not allow outgoing connections such as curl. Please consult with your hosting provider to enable curl on your server. Please contact our technical support team for more information.
Errors When Requesting Version
If you encounter this issue, this means that currently, we're running maintenance from our end. Please try installing EasySocial again in 5 minutes. However, if this issue persists, please contact our technical support team for more information.
Errors When Downloading The File From The Server
If you encounter this issue, it is most probably because folder permission is not set properly. Please allow apache to write into this folder: /administrator/components/com_easysocial/setup/. However, if the folder permission is set correctly but this issue persists, please contact our technical support team for more information.
Errors When Extracting The Archive
If you encounter this issue, this means that currently, we're running maintenance from our end. Please try installing EasySocial again in 5 minutes. However, if this issue persists, please contact our technical support team for more information.
The MD5 Hash Of The Downloaded File Does Not Match
If you encounter this issue, this means the current session has been reset. This is due to the slow internet connection between your server to our server. Another reason might be you're currently trying to install a fraudulent EasySocial package Please contact our technical support team for more information.
The Component Package Does Not Exist On The Site
If you encounter this issue, it is most probably because folder permission is not set properly. Please allow apache to write into this folder: /administrator/components/com_easysocial/setup/packages/. However, if the folder permission is set correctly but this issue persists, please contact our technical support team for more information.
There Were Some Errors When Extracting The Zip File
If you encounter this issue, it is most probably because folder permission is not set properly. Please allow apache to write into this folder: /administrator/components/com_easysocial/setup/tmp/. However, if the folder permission is set correctly but this issue persists, please contact our technical support team for more information.