Support & Software
Technical support
All customers with a mandate and/or maintenance contract receive priority support for technical questions or problems. Our response time is approximately 30 minutes. Support is available practically around the clock, except on public holidays.
Administrative Questions
Since our administration was digitised and largely automated in 2020, we can answer almost all questions immediately.
Contact: Ticket or
Email to info@creative-graphics.ch
Phone +41 (0)79 400 72 29
This portal is primarily intended for customers of CreativeGraphics. However, you are free to register on this website under Login. Responses to enquiries from non-customers are neither guaranteed nor bound by the response time stated above.
Next development steps
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Refactor media/image blocks, add replacement function (EasyBlog)
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Webinar App for EasySocial
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Refactor table block to delete/add rows/columns directly (EasyBlog)
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Refactor media, especially image handling in EasyBlog, implement quality-settings and standard webp-format usage.
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Refactor EB composer to also show options for PostCover
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Implement FontAwesome 6
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Implement changed video-player (Bunny CDN) in ES
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Refactor PayPlans
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Refactor video handling in EasySocial, adapt and optimize for reels and smartphone portrait format
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Refactor notifications handling in EasySocial, include a main toggle and footer-links in mails
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Improve EasySocial Media handling (youtube)
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Correct and improve events-handling in EasySocial
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Adapt and include ConverseKit for Joomla 5-6
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Refactor EasyDiscuss
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Refactor Komento