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#37 Stop installer EasySocial

Veröffentlicht in ‘EasySocial’

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Letzter Eintrag von CreativeGraphics Support am Donnerstag, 18. Dezember 2025 15:42 UTC

Mittwoch, 03. Dezember 2025 19:22 UTC

ssnobben

Hi coming back to you about the issue for the installer and maybe its some calling backs to Stackideas still in this installer? Get stuck and when going back to EasySocial backend I got this info see attachment image..

What you think? I still struggeling with new host but I could install other extensions there but is not 100% up and running there yet

Cheers!

Mittwoch, 03. Dezember 2025 19:36 UTC

CreativeGraphics Support

Please deactivate Foundry REST API plugin and other old, outdated StackIdeas instances and retry the installation with the version 1.3.

We tested this installer successfully on Joomla 5.4+ and 6+.

Our EasySocial full installer doesn't call for a valid API key unless there are other SI-instances installed and active on your site, which try to trigger an additional launcher/download from the StackIdeas update site.

Alternatively provide login credentials to your site (private message or via email) so I will assist you to install it 😊

Montag, 08. Dezember 2025 17:42 UTC

CreativeGraphics Support

Hi Stephan

You cannot "update" EasySocial.
Just take the newest full installation package from your downloads-section (version 1.4, 7.12.2025) and drag/drop it onto the extensions/install area in the backend.

It doesn't require an API key, as this is not a launcher but the full-installer package.

It will upload completely, unpack and install as it should.

Best regards,
Pascal

Dienstag, 16. Dezember 2025 14:15 UTC

ssnobben

Ok I understand now you see understand the problem? 😁

Dienstag, 16. Dezember 2025 19:27 UTC

CreativeGraphics Support

I understand now what happened (see attachments).

There is a corrupt EasySocial installation from 2023.

A lot of remaining files are still in the key-directories of the component.

Like that, I think it won't work.

Some of these old files, I removed to test.

But there may be a lot more of them.

I guess, we must start from scratch with EasySocial.
Deleting everything (incl. DB-Tables) and do a clean fresh install... 😞

Mittwoch, 17. Dezember 2025 11:32 UTC

ssnobben

Hi ok this is the latest update?
I think we have to scrap this hosting and starting from scratch for a new hosting take a Akeeba backup now latest. I see the fix you have done with ES now and the Dashboard works in backend etc but the whole WhatToDo.com front page is crashed with

0
Call to a member function render() on false

So pls let me know today bcs I want to cancel this hosting today later or tomorrow latest.. looking forward to hear your comments

cheers!

Mittwoch, 17. Dezember 2025 17:50 UTC

CreativeGraphics Support

This was due to the Module "EasySocial Toolbar".

This is/was a special module, which is not included in the newer EasySocial packages anymore.

It should have been removed via maintenance script back in January 2024.

I deactivated the toolbar module on your site and everything went back to normal 😊
The all-inclusive module for all SI-extensions is the "StackIdeas Toolbar".

It has been the replacement for the EasySocial Toolbar Module.

This is/was one of the remaining files from a 2023-installation on your site, too.

Best regards,
Pascal

Donnerstag, 18. Dezember 2025 15:42 UTC

CreativeGraphics Support

I retested the full EasySocial installation on your new/test-hosting and can confirm that it all completed successfully on your restored site (from Akeeba).

No error 503 (server error) appeared.

I close this ticket as it is hosting-/a server related issue (execution time, RAM).

Thank you very much.

Pascal