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#130 there is a loop in registration workflow

Posted in ‘PayPlans’
This is a public ticket

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Latest post by CreativeGraphics Support on Friday, 06 February 2026 09:09 UTC

BGDN

hi there,

there is a loop in registration proccess after register with google account ... > then payplan package > then login or register .... login ( this should be not show if the register was made with google onetap ?! ) ... then register ... and its start the loop in the process .... 

hi there, Pascal .. how easy is to upgrade the existing ES and EB ED ... with your rebuild versions ?! ... it takes all existing setting from them and all posts and everithing allready exists ?! 

CreativeGraphics Support

Dear Bogdan

Do you have a website-URL where I can see the issue?

Thank you very much in advance. 

BGDN

yes , www.arhitecti.online 🤘the link to register ( test with google association ) is https://www.arhitecti.online/community it is in romanian language hope to manage the test to see the loop workflow issue ... 

hi there, Pascal .. how easy is to upgrade the existing ES and EB ED ... with your rebuild versions ?! ... it takes all existing setting from them and all posts and everithing allready exists ?! 

CreativeGraphics Support

I get the same error "400: redirect_uri_mismatch" as in ticket Nr. 90 here https://creative-graphics.ch/en/support/software/easysocial/90-onetap-error

Can you please check, if the correct uri had been included in the developer console?

Thank you very much.

Best regards, Pascal

CreativeGraphics Support

Access of the app is blocked by Google (sorry for the screenshot in german):

blocked-german.png

BGDN

strange from my iphone don't tecieve 400 ... check the attachement ...  but yes there is an issue the uri link on site is set as https://arhitecti.online/index.php?option=com_easysocial&view=registration&layout=oauthDialog&client=google but accesing the link return https://arhitecti.online/index.php?error=0&itemId=99999

hi there, Pascal .. how easy is to upgrade the existing ES and EB ED ... with your rebuild versions ?! ... it takes all existing setting from them and all posts and everithing allready exists ?! 

BGDN

... I swich to Normal registration type ... can you please test again ?

hi there, Pascal .. how easy is to upgrade the existing ES and EB ED ... with your rebuild versions ?! ... it takes all existing setting from them and all posts and everithing allready exists ?! 

BGDN

strange ... I have a friend who report also 400 on google one tap registration on www.yaw.news too ... on my phone works ok ... could be an issue with onetap ?! ... I fallowed  the instructions from https://stackideas.com/docs/easysocial/administrators/social-integrations/google-configuration to set them ( bouth sites one tap ) ... should I do something different ?! 

hi there, Pascal .. how easy is to upgrade the existing ES and EB ED ... with your rebuild versions ?! ... it takes all existing setting from them and all posts and everithing allready exists ?! 

CreativeGraphics Support

On your site, it works now!

onetapp.png

ontap2.png

last-step.png

I cannot see any issues 😌

BGDN

maybe works now because I changed the Registration type in OneTap setup from simplified to Normal ... I think there is an issue ... it is about browser types, or devices ... don't know ... on yaw.news is set on simplified at registration type ... on my side and on your side too works but, I put a friend to test it and send me the screenshot that received 400

db872983-b209-42d7-b08f-a960735e6d2f.jpeg

like on your side first time testing on arhitecti.online ... then I set to normal there and your test works ... I'm confused :))) 

hi there, Pascal .. how easy is to upgrade the existing ES and EB ED ... with your rebuild versions ?! ... it takes all existing setting from them and all posts and everithing allready exists ?! 

CreativeGraphics Support

If your friend tests from mobile, he/she must completely empty the browser temp-data, cache, cookies etc. in order to see the change. 

On desktop pc, this may be necessary, too.

Mobile browsers are lazy and don't reload data unless you force them to do so.

BGDN

I see ... ok . 

but regarding the strange registration proccess via payplans using onetap , I still suggest you to make this test on your site . set onetap registration type on simplified not normal , and try to registered on site with google then choose the payplan package then see ... ( on my side on this configuration ask me again for username and password, it don't take them from onetap ) 

hi there, Pascal .. how easy is to upgrade the existing ES and EB ED ... with your rebuild versions ?! ... it takes all existing setting from them and all posts and everithing allready exists ?! 

CreativeGraphics Support

On your site, everything works normal now with PayPlans and the OneTap registration.

success.png

I retested the whole registration process on our testhost and it works as intended. 

I never ever come into a registration loop whatsoever.

Have a nice day. 

Best regards, Pascal

Logged in with Google, ready to checkout: 

ready-for-checkout.png