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#56 ConverseKit - It is not possible to send location

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Letzter Eintrag von Kulturforum am Montag, 12. Januar 2026 10:21 UTC

Kulturforum
Hello Pascal, it works to indentify the location but is not possible to send the location within Converse Kit (chat). Pushing send button does not submit the location. Best regards Markus Berwing
 

CreativeGraphics Support

I have fixed several things in the ConverseKit Plugin what the map loading is concerned. 

Now the same method as in the rest of EasySocial is used. In my tests it works as it should.

Please download the revised/new version of ConverseKit (version 1.3) from your download-area.

google-maps.jpg

Best regards, Pascal

Kulturforum

Hi Pascal,

I have installed the the revied version of ConverseKit 1.3 and cleared our cache and tested again on two different browsers and the issue is unfortunately not fixed.

We cannot submit/send the location.

By the way, there is no sound when a message arrives - we are using Macs and there is silence.

 

CreativeGraphics Support

Hi Markus

Please re-test, there is an error message indicating that you don't send a message with your location. 
Location is ready to be shared, but you always need to enter a message, also in the normal composer (not ConverseKit) when you want to share the location. 

message-loc.png

Kulturforum

Hi Pascal,

you are absolutely right....there is indeed the need to also send some text in addition to the location.

However there is no loaction image and just the address.

Regards

Markus

CreativeGraphics Support

I have tested it on your site and get the following error:

code-wikimedia.png

When loading the maps.wikimedia.org URL, you only get an error screen. 

maps-wikimedia.png

Most probably, the Wikimedia map-service has been discontinued. Therefore, the map-image doesn't load.

As a quick fix for you, consider using Google Maps in the EasySocial settings for the moment.

Need to adapt the map-img retrieval in ConverseKit and switch to another map provider for the static images.

With Google Maps, it works. 

Regards, Pascal

CreativeGraphics Support

By the way, the sound is working in conversekit (see attachment).

CreativeGraphics Support

By the way, I fixed the map display issue with wikimedia for you. Please reinstall attached ConverseKit.

osm.png

It is now using the openstreetmap as iframe.

CreativeGraphics Support

Sound in ConverseKit only plays for 

- the recipient of a message
- when the chat-window is closed (to indicate that a new message arrived).

It is not playing for

- the sender of a message
- when the recipients chat-window is opened (the system then assumes that the msg. is seen anyway).

Any other setting would probably result in a "sound overkill".

Kulturforum

Hi Pascal,

you are fantastic.....now it works as expected.

We obviously prefer the Openstreetmap due to the strong DSVGO in Germany.

And the sound functionality makes perfectly sense.

Thanks for all the good work and fast implementation. I am impressed.

Cheers

Markus