Hello CRE8 Support Team,

I am experiencing an issue when creating a post in the main stream (activity stream).

When I try to insert an image into my post, the image upload does not work correctly. The image is not uploaded, and I am therefore unable to include it in my publication.

My environment:

• Joomla 6.2
• CRE8 component

Important: Before upgrading to CRE8, I was using the latest version of EasySocial, and I did not experience this problem. The issue appeared after the upgrade to CRE8.

Have you encountered this kind of issue before? Could it be related to the upgrade, or is there a specific configuration required to enable image uploads in posts published to the main stream?

Any advice or guidance would be greatly appreciated.

Thank you for your help.

Best regards

Dear Pascal,

Thank you for your prompt reply, but unfortunately, this does not solve the problem.

The CRE8 test installation is not in production. It is installed in a separate test directory on the same production server and is an exact replica of the live EasySocial environment before upgrading to CRE8.

I have been using EasySocial for many years and have worked with different versions. In the past, I have also been in contact with Mark Lee from StackIdeas, as I manage several large Swiss platforms based on EasySocial.

I have checked other profile types, and the problem occurs with all of them, even when logged in as a Super User.

I can confirm that the issue is not related to the ACL settings, the permitted image formats, or the maximum file size.

I am attaching a few screenshots to illustrate the problem.

I must admit that this is rather strange, as image uploads work perfectly with EasySocial in the original live installation on the very same server. The issue appeared only after upgrading the test installation to CRE8.

Do you have any other suggestions or specific areas we could investigate to identify the cause of this issue?

Thank you again for your time and cooperation.

Best regards,
Victor

Dear Pascal,

To better document my support ticket regarding the upload images to posts in the main stream,
I have carried out another test in a completely different environment.
I performed a fresh installation on another server, using a separate database and a different Joomla instance from the first one.

This time, I kept Joomla 5.4.10 and upgraded EasySocial to CRE8 only, without performing the full migration to Joomla 6.2.0.

Unfortunately, the result is exactly the same: it is still impossible to upload images to posts in the main stream, and the same error occurs as on my first site.

We now have two separate environments, on two different servers and with two separate databases, both exhibiting exactly the same problem.

These additional tests seem to indicate that the issue is not specific to a particular environment and is not related to the migration to Joomla 6.2.0.

Thank you for your help and for the time you are dedicating to investigating this issue.

Best regards,

Victor